What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Test Emails are received as spam

    Asked by BRDMHA on September 14, 2012 at 11:01 AM

    Why am I getting this email from Jot Form? Spam detection software, running on the system "serv01.siteground306.com", hasidentified this incoming email as possible spam.  The original messagehas been attached to this so you can view it (if it isn't spam) or labelsimilar future email.  If you have any questions, seethe administrator of that system for details.Content preview:  Question Answer Date Of Birth {dateOf} Full Name {fullName18}  Home Number {homeNumber} Cellular Number {cellularNumber} Email Address {emailAddress}  Hockey Association {hockeyAssociation} Team/Division {teamdivision} Coaching  Day 1 - Developing Defensemen & Creating Offense {coachingDay} D1 Coaches  (Complete) {dCoaches153} D1 Coaches (Refresher) {d1Coaches142} Trainer Level  1 (Complete) {trainerLevel} Trainer Level 1 (Refresher) {trainerLevel145}  Speak Out/Respect In Sports {speakOutrespect147} [...] Content analysis details:   (5.7 points, 5.0 required)pts rule name              description---- ---------------------- --------------------------------------------------0.7 SPF_SOFTFAIL           SPF: sender does not match SPF record (softfail)0.0 HTML_MESSAGE           BODY: HTML included in message0.8 BAYES_50               BODY: Bayes spam probability is 40 to 60%                           [score: 0.5000]0.8 RDNS_NONE              Delivered to internal network by a host with no rDNS0.0 FILL_THIS_FORM         Fill in a form with personal information3.4 FILL_THIS_FORM_LONG    Fill in a form with personal informationThe original message was not completely plain text, and may be unsafe toopen with some email clients; in particular, it may contain a virus,or confirm that your address can receive spam.  If you wish to viewit, it may be safer to save it to a file and open it with an editor.am-Exim: bJe1NGvwXcIwYqamGJKyYtql

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    JotForm Support

    Answered by NeilVicente on September 14, 2012 at 11:09 AM

    That appears to be an email message sent from our servers because you are using the Test Email function.

    Obviously, it isn't spam. You can easily tag this as NOT Spam so your email client can receive this without problems.

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    Answered by BRDMHA on September 14, 2012 at 11:14 AM
    Thanks I just wanted to be sure there was no issues with form submission.
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    Answered by gori-mathew on September 14, 2012 at 02:09 PM

    Welcome and lets know if you encounter any problem.