What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is over quota and nearly all my forms are blank

    Asked by cnaughton on September 14, 2012 at 11:34 AM

    i have cleared out all my forms and my forms are still showing over quota, i have a n upgraded account and this shouldn't be happening.  I have customer service calls coming in by the minute.  Please help

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    JotForm Support

    Answered by NeilVicente on September 14, 2012 at 12:07 PM

    Sorry for the inconvenience. Your account seems to have been affected by a server glitch that occurred last week.

    I have reinstated your account and reset your submission counter as well.

    Your forms should be good to go. Please contact us if there's anything else you need help with.

    Thank you and have a nice day!