comma in phone number field

  • Profile Image
    Pegazo1
    Asked on November 17, 2017 at 02:54 PM

    There is a comma in the phone number field.  Once the user mouses over the field, it turns into our phone number mask, which is great.  But how do I make the comma go away?

  • Profile Image
    Richie_P
    Answered on November 17, 2017 at 03:06 PM

    Hi Pegazo1,

    It seems your field has a place holder with the masked.

    I cloned your form and able to delete the comma.

    First go to your phone number and properties

    Then advanced, highlight the placeholder option

    and press delete. Do not click the masked.

    Here is a link to my cloned form:https://form.jotform.com/73205845180959


    Hopefully this information can help you.