comma in phone number field

  • Pegazo1
    Asked on November 17, 2017 at 2:54 PM

    There is a comma in the phone number field.  Once the user mouses over the field, it turns into our phone number mask, which is great.  But how do I make the comma go away?

  • Richie JotForm Support
    Replied on November 17, 2017 at 3:06 PM

    Hi Pegazo1,

    It seems your field has a place holder with the masked.

    I cloned your form and able to delete the comma.

    comma in phone number field Image 1 Screenshot 40

    First go to your phone number and properties

    comma in phone number field Image 2 Screenshot 51

    Then advanced, highlight the placeholder option

    and press delete. Do not click the masked.

    comma in phone number field Image 3 Screenshot 62

    Here is a link to my cloned form:https://form.jotform.com/73205845180959


    Hopefully this information can help you.