Unable to access MY Questions area

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    jayhobbs21
    Asked on November 17, 2017 at 03:07 PM

    When I click this link:  http://www.jotform.com/answers/1301052-Need-help-making-customized-SoundCloud-widget-play-on-my-form?k=6305bc33653a54c595b6f06e1e11af2b  I get this error:

    Unauthorized Access
    Your account does not have access to this page. 
    Please switch or login your account.

    Selecting "Switch" doesn't seem to do anything.  Selecting "login" takes me to my forms page. 

    Selecting Support > Forum does not show "My Questions" option, as I THINK it did before.

  • Profile Image
    jayhobbs21
    Answered on November 17, 2017 at 03:10 PM

    Hmmm, even though my picture was visible in the same window as the prev question, submission of my question triggered a question to login.  I selected "login", and no wI have access to "My Questions."

    ???  Well, it is working...now.

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    aubreybourke
    Answered on November 17, 2017 at 03:20 PM

    Great! Happy that you found the solution yourself. If you require any further assistance, please get back to us.