Not able to customize the Thank You page to include my custom image

  • Profile Image
    AgenciaSanto
    Asked on November 17, 2017 at 06:12 PM

    Hi, I've been trying to upload a simple image in the thank you page, but can't erase the white space pre-defined in this page, Is there any way to fix it? Please se the image to figure it put what's happening.

    Thanks

    Will

  • Profile Image
    John_Benson
    Answered on November 17, 2017 at 07:34 PM

    I did a test submission to your form (http://www.jotform.co/form/73199271462866) and I was not able to replicate the issue. Here's the Thank You page for my test submission:

    1510964630nrma.png

    Is your form embedded on a website? If yes, please provide the link where the form is embedded so we can check it.

    Thank you.

  • Profile Image
    AgenciaSanto
    Answered on November 17, 2017 at 08:43 PM
    Hi...
      You can try it again and see the problem, it was pointing to a
    website before, but I need to have the "thank you" page in jotform, not
    outside of it.
    Many thanks in advanced.
    Will Sancho
    El 11/17/17 a las 6:34 PM, JotForm escribió:
    ...
  • Profile Image
    AgenciaSanto
    Answered on November 17, 2017 at 08:43 PM
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  • Profile Image
    John_Benson
    Answered on November 17, 2017 at 10:42 PM

    I cloned your form and I was able to replicate the issue. To remove the white background, please add this custom CSS code to your form:

    #stage{ 

        background-color: transparent !important; 

    Here's a guide on how to add custom CSS code to your form: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    I hope this helps. Contact us again if you have any questions.