What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't view my form - 404 error shown - File not found

    Asked by cañadeazucar on September 14, 2012 at 01:03 PM

    For a couple of days I´ve been trying to generate a link for my form but the error 404 keeps popping up, saying that the file has not been found. I´m able to see my form in the edit page and I have been able to create a link for the form, but when I copy-paste the link in my search bar, the error 404 is shown. 

    Is it a Jotform problem or am I doing something wrong? 

    Thanks for the help

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 14, 2012 at 01:26 PM

    Hi cañadeazucar,

    Please check related thread, this may help you.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 14, 2012 at 01:30 PM

    @cañadeazucar

    Your form's link work fine on my end. Can you please check?

    http://www.jotformz.com/cañadeazucar/Cliente_Misterioso_1

    I am thinking perhaps it is the special character ñ in your username that's causing your issue. If the link above does not work, would be amenable to having your account username changed to something else?