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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does my published form look and behave differently from the designed one.

    Asked by santinam on February 03, 2011 at 12:01 AM

    I do not want it to be in bullet forms. On the designer it looks fine, it does this sometimes. http://www.jotform.com/form/10232654752

    Also please tell me why the condition if radio button is selected make this field appear is not working.


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    JotForm Founder

    Answered by aytekin on February 03, 2011 at 05:03 AM

    Can you post the URL of the page on your site that has the broken form? Bullets happen if you are missing the CSS file. The code on your page must be broken. You should get new form code from JotForm site and update the code on your site.

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    JotForm Support

    Answered by abajan on February 03, 2011 at 05:53 AM

    There does seem to be a bug regarding radio buttons with conditions. I just setup a test form with three radio buttons and three fields. According to the conditions I had set, only one text box is supposed to be displayed when each radio button is selected. But only the third radio button works as expected. It will be investigated further.

    As to your first question, could you please provide a screenshot of the designed form so the two versions can be compared?

    EDIT: Oops! Sorry about that Aytekin, I didn't realize you had already replied.

    It just occurred to me that there should be a setting (a toolbar button for the properties of each field) to hide fields by default. (I'm talking about normal fields, not to be confused with hidden fields which are always hidden.) That way, I could have set just three conditions to show my fields in the example form instead of the six I constructed to hide them.