How to allow upload of .mp4 in jotform upload element

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    Asked on November 18, 2017 at 10:53 AM

    Someone is trying to submit an mp4 video through our jotform link but it doesn’t work? Don’t you support mp4?

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    Answered on November 18, 2017 at 12:13 PM

    You can enable the .mp4 file extension in the upload element as I have checked the .mp4 elements is not listed as files that are allowed to be uploaded in the form.

    Kindly set it up as show in the illustration below.

    1511025145enable mp4.gif