I need immidiate help

  • Scentsational99
    Asked on November 18, 2017 at 3:41 PM

    I have created a form using square payment for a donation drive I am doing until Christmas. I didn't realize I was only allowed one payment! I am fine to pay $20 for 30 days of service but I can not commit to a year or two year contract. Please, I have sent this form to many already. 

  • Richie JotForm Support
    Replied on November 18, 2017 at 4:11 PM

    Hello,

    You can easily downgrade you account anytime. I suggest that you downgrade before your reach your 30th day.

    Here is a guide that may help you: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Best Regards.