What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can users of my form attach documents?

    Asked by Joewaitekus on September 14, 2012 at 02:43 PM

    If a person completing my form want to send an attachment, .doc, pdf, jpg, etc, can this be done?

    attached file email attachement
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    Answered by gori-mathew on September 14, 2012 at 03:14 PM

    Yes this is possible. You may have a look at some of our upload form examples in our form template link below:

    http://www.jotform.com/form-templates/category/upload-forms
    When the users upload their attachments, you will receive a notification email on your set email with a link to access this attachments.

    The uploaded docs/files will be saved in your Jotform account as form submission that can be accessed by logging into your account.

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    Answered by Serdal Calik on September 15, 2012 at 06:29 AM

    I want to recieve those attahed files into my email address.But I can not recieve those files. So please can you help me about this problem ?

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    JotForm Support

    Answered by mliz on September 15, 2012 at 06:42 AM

    @Serdal Calik

    The files uploaded via the form are not attached in the email notification instead it will contain a link where you can download the file. The reason why we had this setup is to prevent abusive users form hogging up our server's bandwidth and resources. The uploaded files are stored within the server you can also integrate the form with Dropbox to store the files there.

    Thanks for using JotForm!

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    Answered by Serdal Calik on September 15, 2012 at 02:36 PM

    But I want to use my own provider email.If I wasnt going to use it, why did I rent a host with email , server?please show me a better  way to be able to use my email for files.

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    JotForm Support

    Answered by Deygus on September 15, 2012 at 04:46 PM

    As stated by my colleague above, an alternative to access the files more effective and efficiently would be to use our DropBox Integration which would allow the files to appear on your computer automatically so long as your DropBox Account is Synced with your Computer which would probably be the best way.

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    Answered by serdalcalik on September 15, 2012 at 07:07 PM

    As I understood, in any case, you will have me use that drop box programme :)

     

    Ok, as you wish my friends. I will try it.Actually it can be better.Because the files will be in my computer and if somethings happens to provider server,I wont have problems. I will have all my informations :)

     

    ok, I will follow you ;)

    Thanks you so much.

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    JotForm Support

    Answered by jonathan on September 15, 2012 at 07:51 PM

    Thank you for updating us. Feel free to contact us again anytime should you have any other inquiry.

    Thanks.

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    JotForm Support

    Answered by KadeJM on June 29, 2016 at 10:24 AM

    We are pleased to inform you that it is now possible to get uploaded files as attachments inside of your email notifications.

    Please check it out here https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments to learn more!