Visual Report questions not generating any data

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    Asked on November 18, 2017 at 08:55 PM

    I am trying to build a visual report using pie charts of my form. When i select the questions and attempt to build the report, the report isn't pulling any information. I just get a blank spot where the chart should be and all the options say 'NaN%'. Can someone help me figure out what's going on and resolve this issue please?

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    Answered on November 19, 2017 at 12:12 AM

    I checked the field and it seems that there is a misuse of the pie chart. The field it is calling is the last 4 digits of SS# so the chart itself could not pick up some data for comparison.

    Can you try modifying the report and let us know if the problem persists?


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    Answered on November 19, 2017 at 09:58 AM

    I wasn't trying to generate information from the SS# field, I was trying to generate data from the question "S.1 - How well did this activity meet the following objectives: - Describe how patient tech changes the patient-physician relationship." And this is the question it is generating the error for. I also added several more questions and a bar graph, and every question is generating this same error.

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    Answered on November 19, 2017 at 11:06 AM

    The S.1 question seems to be not answered on the form entries, this is why the visual report tool is unable to create a proper chart.

    It should work once you have the form entries with the filled S.1 field.

    If you need any further assistance, please let us know.