There is a "Remove Branding" text on my Form Builder. I already upgraded my account, how can I remove it?

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    isidore_clem
    Asked on November 20, 2017 at 05:29 AM

    The form was created before my upgrade. 

    When I try to remove the brand, I have the link " upgrade your account to remove it"


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    John_Benson
    Answered on November 20, 2017 at 10:04 AM

    I checked your account and I did not see the "Remove Branding" as shown in your screenshot. Is the issue resolved?

    1511190029141a1.png

    I also checked your Account Settings and I can see that you already disable the JotForm Branding. 

    I will clear your form cache from our server. 

    I hope this helps. Contact us again if the issue still persists.

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    isidore_clem
    Answered on November 21, 2017 at 07:49 AM

    Hi John, 


    It worked perfectly, thanks a lot