My M´Payment card is wrong

  • Profile Image
    comwell
    Asked on November 20, 2017 at 06:46 AM

    Hi, it seems there´s a faulty setup, wrong card and closed subscription - which is not the case (se attached screenshot.)


    Where can i update my card info?

    My user: comwell

  • Profile Image
    Richie_P
    Answered on November 20, 2017 at 10:54 AM

    Hi comwell,

    I have checked you account and it is still active, but to update you credit card information you need to login to your JotForm Account, click the user Icon and the setting icon.

    Scroll down to Billing

    Click Payment Method

    and now click Change Credit  Card.

    I hope this information helps you.

    Please let us know if we can be of further assistance.


    Best Regards.