My M´Payment card is wrong

  • comwell
    Asked on November 20, 2017 at 6:46 AM

    Hi, it seems there´s a faulty setup, wrong card and closed subscription - which is not the case (se attached screenshot.)


    Where can i update my card info?

    My user: comwell

    Jotform Thread 1302839 Screenshot
  • Richie JotForm Support
    Replied on November 20, 2017 at 10:54 AM

    Hi comwell,

    I have checked you account and it is still active, but to update you credit card information you need to login to your JotForm Account, click the user Icon and the setting icon.

    My M´Payment card is wrong Image 1 Screenshot 50

    Scroll down to Billing

    My M´Payment card is wrong Image 2 Screenshot 61

    Click Payment Method

    My M´Payment card is wrong Image 3 Screenshot 72

    and now click Change Credit  Card.

    My M´Payment card is wrong Image 4 Screenshot 83

    I hope this information helps you.

    Please let us know if we can be of further assistance.


    Best Regards.