I need help finding a specific form in my account

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    adamforsyth
    Asked on November 20, 2017 at 08:08 AM

    Hi I have a form which I cannot find, its URL was https://form.jotform.com/62832480913962 It will not be enabled but even still I should be able to find it.  Any suggestions?

    Thank you






  • Profile Image
    Mike_G
    Answered on November 20, 2017 at 11:14 AM

    I have checked the form and I can verify on my end that it is still in your account — adamforsyth

    You should be able to see it by searching using its form ID — 62832480913962 on the MyForms page — https://www.jotform.com/myforms

    1511194463t11_10_14.png

    I hope this helps. If you have other questions or concerns, please feel free to contact us again anytime.

  • Profile Image
    adamforsyth
    Answered on November 21, 2017 at 04:43 AM
    Thanks Mike, I tried as you suggested and did the search for the
    number 62832480913962
    in My Forms, nothing came up, see attached. There are other forms missing
    too. What do you suggest?
    Paula
    *Leavers Tops*
    0506314046
    www.leaverstops.com
    https://www.facebook.com/leaverstops/

    [image:
    https://twitter.com/leaverstops] [image:
    www.leaverstops.com]
    ...
  • Profile Image
    EltonCris
    Answered on November 21, 2017 at 07:55 AM

    The form is first in your My Forms tab. It is visible.

    If you can't find it, please log out from your account and relogin then recheck. You might want to check it on a different browser too.

    By the way, we can't view the attached image. Please upload the image directly to your thread here https://www.jotform.com/answers/1302889 if the problem still persists.