Why does my account says "You're out of space"

  • Kenney
    Asked on November 20, 2017 at 1:37 PM
    Another thing, why do we get the "out of space" message? The form has only been used 4 times, 2 for tests and the other 2 for real.
  • Support_Management Jotform Support
    Replied on November 20, 2017 at 1:42 PM

    You're already out of space because the Free Plan only allows 1 payment per month.

    Why does my account says Youre out of space Image 1 Screenshot 20

    You can also confirm this on your Account's Usage page. All monthly limits replenish on the 1st day of each month so you can either wait for this limit to reset back to 0 or upgrade to a paid plan that allows more payments per month.