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  • Profile Image

    Google Drive spreadsheet not updating as well.

    Asked by jmsm on September 15, 2012 at 12:23 AM

    I've seen a previous post with this problem but he had a french letter that google couldn't encode causing the error..

    My form doesn't seem to have any of those and I'm still stuck with data old from a few days.
    IS there something wrong with it? 

    Page URL:
    http://jmsm.ca/conference/registration/registration-form/

    google drive not updating french problem POST
  • Profile Image
    JotForm Support

    Answered by Rodjit on September 15, 2012 at 12:35 AM

    Hi jmsm,

    Please try to remove the integration and clear your page cache, then re-integrate your form with google spreadsheet, that might help.

    Please let me know if it works.

    Thanks

     

    Rodjit

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    Answered by jmsm on September 15, 2012 at 12:42 AM

    Looks like its working now.

    I'll come back at a later time when more people register and see if it actually does update instantly now :)

    Thanks! 

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    JotForm Support

    Answered by Rodjit on September 15, 2012 at 12:50 AM

    Great! Please let us know for any concerns, we're here to help.

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    Answered by jmsm on September 25, 2012 at 03:02 PM

    Hi, I'm having the problem again.. It only updates every few days instead of instantly.. 

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    Answered by jeanettebmz on September 25, 2012 at 03:45 PM

    Hi

    I did some tests but was not able to reproduce the problem. My test does update instantly

    Can you please modify your embedded script from

    <script type="text/javascript" src="http://form.jotform.us/jsform/21715704053143"></script>

    to


    <script type="text/javascript" src="http://www.jotform.us/jsform/21715704053143"></script>

    And see if that makes any difference?


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    Answered by rockviewlodge on September 25, 2012 at 04:41 PM

    My GoogleDoc spreadsheet has stopped working in the last hour too (Its a new setup, just started trying it out this AM). Will try to disable & re-do the integration, but for what its worth, there seems to be something going on... 

     

    Cheers,

    MMC in Oakland

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    Answered by jeanettebmz on September 25, 2012 at 04:59 PM

    @rockviewlodge

    Please open a new thread if the issue still persists and we will be more than glad to assist you.

    This thread is related to Gdrive, while you report an issue with Gdocs


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    Answered by bluesteelfootball on August 14, 2013 at 04:31 PM

    i have recently make new form and its updating the google drive in about 1 hour. as the sheet shows actual time  i have tryied your above solution.

    plz help.

    this is my form and sheet

    http://bluesteelfootball.com/?page_id=1192

    https://docs.google.com/spreadsheet/ccc?key=0AlXVjK20J6hMdDdiYXhtZXFCdGFqcTEwUHpXSml6ZlE#gid=0

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    JotForm Support

    Answered by KadeJM on August 14, 2013 at 04:38 PM

    @bluesteelfootball 

    We understand you may be having a similar issue to this thread. I checked and it looks like your account is separate from the user who opened this original issue. So to avoid confusion so that we can address your issue respectively can you please Open up your Issue and Details via a New Thread and we will gladly look into the problem for you.