What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Showing Form Headings on Email Responses

    Asked by annafern on September 15, 2012 at 06:05 AM

    How do you get the headings in your forms to appear on the actual forms which are returned to us by email as at the moment all i can see are the questions and answers.




  • Profile Image
    JotForm Support

    Answered by mliz on September 15, 2012 at 06:21 AM

    Hi Anna,

    Unfortunately the headings and subheadings are not automatically included in the email notification, as what you have observed only the questions with the corresponding answers are displayed. This is because only the field questions have the email variables which are used in the notification, you can see them from the Form Field in the left side of the compose email window.

    As a work around what you can do is to modify the body of the email notification and enter the headings.

    Here's how this can be done:

    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on body of the email and then edit the contents of the email.
        Add the headings as you wish.

    Hope this information helps.



  • Profile Image

    Answered by annafern on September 15, 2012 at 06:22 AM

  • Profile Image
    JotForm Support

    Answered by mliz on September 15, 2012 at 06:31 AM

    For some reasons your post came up empty on our forum, is there anything we can help you with?