What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I dont recieve attachment files

    Asked by isgozgecmisbirak on September 15, 2012 at 11:17 AM


    When visitors send me a file from my website, I dont get that attachment file into my email 

    ( ozgecmisbirak@isguzmanhavuzu.com). But I recieve the email.I dont see the attached file. Can you help me  about this problem ?



    Page URL:

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    Answered by Wtfuck on September 15, 2012 at 11:28 AM


    Look here http://www.jotform.com/answers/130232-can-users-of-my-form-attach-documents#3

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    JotForm Founder

    Answered by aytekin on September 15, 2012 at 02:01 PM

    We do not attach the files on the emails, but instead include a link to the file. You can click on that link to download it.

    You can also use our Dropbox integration to get the files uploaded directly on your computer.

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    Answered by isgozgecmisbirak on September 15, 2012 at 02:30 PM

    but you attach files to my yahoo email. You dont attach it to my provider email.Its the same thing.what difference between my webmail (provider), and yahoo mail ? It sounds strange.

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    Answered by isgozgecmisbirak on September 15, 2012 at 02:32 PM

    aaaa, aytekin yazıyomuş ya.gormedim kusura bakma hocam.ondan ingilizce yazdim.

    Sizce de tuhaf değil mi ? Ha yahoo mail, ha benim kendi hostingime ait olan email. ikiside aynı şey değil mi? Yahoo ya ekteki dosya geliyor.ama hostumdaki emaile ekteki dosya gelmiyor.Ne farkı var ikisinin ?

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    JotForm Support

    Answered by Deygus on September 15, 2012 at 04:36 PM

    Bizim Kurucu belirttiği gibi Hayır, bu genellikle doğrudan neden aslında öyle değil zaman gömülü görünüyor olarak açıklıyor yüklenen dosya (lar) erişim imkanı sağlayan e-postalarınıza içine gömülü bir bağlantıdır.

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    JotForm Support

    Answered by Charlie on June 29, 2016 at 11:03 AM


    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments   

    We hope you will like it.

    Thank you.