What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    File upload field missing on form but visible in edit mode

    Asked by sjakubik on September 15, 2012 at 01:31 PM

    My form http://jotformpro.com/form/22167558894973 looks fine in edit mode, but when you go into preview mode the file upload field for "upload photo 1 here" is missing. I checked on the form in edit and it's not hidden.  Help! Thanks!



    Page URL:

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 15, 2012 at 02:14 PM

    You must delete this condition:


    Open the form on Form Builder, and then click on Conditions button. Then delete any conditions that are not supposed to be there any more. Then save your form. 

  • Profile Image

    Answered by sjakubik on September 21, 2012 at 10:50 AM

    The angels have sung! Thank you so much, aytekin!