- firstname.lastname@example.orgAsked on November 21, 2017 at 05:23 AM
I can't seem to log in to Jotform.
Why could this be?
- JotForm SupportbeyzaAnswered on November 21, 2017 at 05:35 AM
I've checked your account. Your account don't have any problem. It's active. You may try to login account with true username and password again.
But your account reached submission limit and form limit.
If you want to get more submissions and create more form, You may upgrade your account plan.
If you have any question, please let us know.
- JotForm SupportRoseAnswered on November 21, 2017 at 05:40 AM
We are sorry for this inconvenience.
There has been a temporary issue with the login process but it should be fixed now. Please check and let us know if you still have problems.
Thank you in advance for your understanding.