How to get the encrypted form key?

  • dpascoe
    Asked on November 21, 2017 at 6:53 AM

    Keep getting asked to upload a key??

  • Richie JotForm Support
    Replied on November 21, 2017 at 8:30 AM

    Hi dpascoe,

    I have checked your form and you enabled Encrypt Form Data

    How to get the encrypted form key? Image 1 Screenshot 20

    that is why it is asking for a key.

    When a Form data is encrypted,you will need a private key in order to view the form responses. You can use this url to download the key.

    http://www.jotform.com/encrypted-forms/

    After downloading the key, you would be prompted to upload the key to be able to see the encrypted submissions.

    Here is a guide that might help you further understand creating encrypted forms and how to use it.

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    I hope this information helped you.

    Best Regards.