- TiedepropAsked on November 21, 2017 at 12:14 PM
I have e-mail alerts that go directly to a phone: ex: firstname.lastname@example.org
The issue is that the edit link in the e-mail template works only on the Android platform phones, and does not provide a link on the iPhone devices...
Anyone have a solution to allow the edit link to show on an iPhone?
- JotForm SupportJohn_BensonAnswered on November 21, 2017 at 01:46 PM
Unfortunately, the screenshot you're trying to provide did not reach the Support Forum. Please follow this guide on how to post a screenshot here in the Support Forum:
I cloned your form to test it further and I can see the Edit Submission link using iPhone 6s plus. Here's a screenshot:
May I know what iPhone model are you using?
I also cleared your form cache on our server, please try it again and see if the works.
We'll wait for your reply. Thank you.