Old Layout: Theme is not properly rendering on the advanced designer.

  • Profile Image
    Kevin_G
    Asked on November 21, 2017 at 02:40 PM

    When you use a theme, for example, the North Pole theme, it will display properly when previewing the form and while working on the builder. 

    15112931081.png

    15112931642.png

    However, when you open the advanced designer you will notice that the layout is distorted: 

    15112932013.png

    Testing form: https://form.jotform.com/73246119340956 

  • Profile Image
    jonathan
    Answered on November 21, 2017 at 04:04 PM

    I found that the problem here is that the form was using the old layout (All Questions in one page) but is behaving like it is on a new layout (Single Question in one page)

    1511297467zzz%202017-11-22%2004.46.17.pn


    If you checked the browser console there will be multiple error caused by the form and that crashes the browser as well.

    I have elevated this to L2.

    Thanks.

  • Profile Image
    Rose
    Answered on November 27, 2017 at 03:11 AM

    Thank you for reporting us this problem.

    However, we could not replicate the same problem on our end. That's why I had to cancel this ticket. If you still encounter the same problem, please inform us about the steps we need to follow to replicate it on our end.