Need to change username

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    Asked on November 21, 2017 at 04:44 PM

    Hello, Im currently in the process of changing the ownership of my teamsieo account, I changed my previous email from to (the new owner) but need to be able to change my username....can I have it changed to "ondeapp"

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    Answered on November 21, 2017 at 06:59 PM

    We can change the username for your account; however, I can see the email is still the old one. Due to security reasons, I would recommend you to login into your account and request the change from there. 

    We will be happy to help you.