When I try to view an encrypted submission, not requested to upload your private key.

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    jrangel_TSYS
    Asked on November 22, 2017 at 12:10 AM

    Hello Jotform team:

    When I try to view an encrypted submission, I´m not requested to upload my private key, why?  is there any way to force to request private key upload?

     

    In advanced Thanks for your comments

    Regards !

    Jorge A. Rangel

    1511327545Captura de pantalla 2017-11-21

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    Nik_C
    Answered on November 22, 2017 at 02:49 AM

    Could you please try using a different Browser or try Clearing Browser cookies

    Please try and let us know how it worked.

    Thank you!