- jrangel_TSYSAsked on November 22, 2017 at 12:10 AM
Hello Jotform team:
When I try to view an encrypted submission, I´m not requested to upload my private key, why? is there any way to force to request private key upload?
In advanced Thanks for your comments
Jorge A. Rangel
- JotForm SupportNik_CAnswered on November 22, 2017 at 02:49 AM
Could you please try using a different Browser or try Clearing Browser cookies.
Please try and let us know how it worked.