Does the Bronze plan has limit on the number of recipients?

  • awsaljc
    Asked on November 22, 2017 at 1:09 AM
    You guys have apparently changed the parameters of your free version. It never used to be only 5 Forms
    and 1 email recipient. I also have a paid version through my biz at email arts@thecashflowgroup.com.
    I trust if I get another paid bronze account that there is no limit on # of recipients?
    In addition, I am a minister holding a National position in our organization of 952 licensed ministers.
    I am setting up forms that will be used by many of these ministers, and also train Pastors in various organizational
    skills, which includes introducing them to Jotform.
    Art Schnitzer
    Sent from my iPad
  • Elton Support Team Lead
    Replied on November 22, 2017 at 1:30 AM

    This change in the free limits is a part of the regular step in our product.

    With regards to your question, there's no limit on the number of recipients for all the paid users.

    Paid users, on the other hand, has a different limit on the number of forms you can create. You can check them on your my accounts page under billing https://www.jotform.com/myaccount/billing.

    By the way, since you have been a long time paid user, we have added 100 in the form count limits of your Bronze account arts@thecashflowgroup.com

    If you have more questions, please let us know.

  • awsaljc
    Replied on November 22, 2017 at 10:43 AM
    OK, thanks for that.

    This may sound like a stupid question, but on the auto-responder, how does it know the applicant’s email? Is there some field that it gets this info from or a field that I should add to be sure a copy of the form gets to the applicant?




    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director

    ...
  • Elton Support Team Lead
    Replied on November 22, 2017 at 11:27 AM

    You're welcome.

    We will answer your other question in a separate thread here https://www.jotform.com/answers/1304929. We'll be on it shortly.