Why can't I edit my forms and it is displaying white screen?

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    jerseywater
    Asked on November 22, 2017 at 04:01 AM

    Hi,

    I'm trying to edit and the screen is just white! is there a problem?

  • Profile Image
    Kiran
    Answered on November 22, 2017 at 05:30 AM

    We are sorry for the inconvenience this may have caused. I have checked your JotForm and see they are displaying normally in the build mode. As far I am aware, there are no similar reports has been received. I have also cleared the form caches of your account.

    Please check once again and let us know if you need any further assistance. We will be happy to assist.  

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    jerseywater
    Answered on November 22, 2017 at 07:43 AM
    Hi,
    So its possibly our system? Any ideas of what it could be?
    I can access My forms and open the forms but when I go to edit I just get a white screen?????
    Thanks
    ...
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    aubreybourke
    Answered on November 22, 2017 at 10:07 AM

    1. Can you supply a screenshot of this please?

    How to Post Screenshots to Our Support Forum   


    2. It could be a browser issue. So please try another web browser and get back to us.

  • Profile Image
    jerseywater
    Answered on November 22, 2017 at 10:43 AM
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  • Profile Image
    jerseywater
    Answered on November 22, 2017 at 10:43 AM
    Hi,
    Changed to Chrome and everything works.
    Thanks
    ...