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jerseywaterAsked on November 22, 2017 at 4:01 AM
Hi,
I'm trying to edit and the screen is just white! is there a problem?
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Kiran Support Team LeadReplied on November 22, 2017 at 5:30 AM
We are sorry for the inconvenience this may have caused. I have checked your JotForm and see they are displaying normally in the build mode. As far I am aware, there are no similar reports has been received. I have also cleared the form caches of your account.
Please check once again and let us know if you need any further assistance. We will be happy to assist.
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jerseywaterReplied on November 22, 2017 at 7:43 AMHi,
So its possibly our system? Any ideas of what it could be?
I can access My forms and open the forms but when I go to edit I just get a white screen?????
Thanks
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aubreybourkeReplied on November 22, 2017 at 10:07 AM
1. Can you supply a screenshot of this please?
How to Post Screenshots to Our Support Forum
2. It could be a browser issue. So please try another web browser and get back to us.
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jerseywaterReplied on November 22, 2017 at 10:43 AM[cid:image001.jpg@01D363A3.CF3655A0]
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jerseywaterReplied on November 22, 2017 at 10:43 AMHi,
Changed to Chrome and everything works.
Thanks
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