- gainmindshareAsked on September 16, 2012 at 06:02 AM
I wouldn't care if the address had not gone out already.
WHAT ARE YOU PEOPLE DOING?
You cancel my acccount without sending me an email in the middle of launch.
And NOW you are costing me money, and YOU accuse me of PHISHING!!!
HOW DID I VIOLATE ANY TERMS?????????????
- JotForm SupportdanieldlopezpAnswered on September 16, 2012 at 06:45 AM
We have an automat program who detects Phishing activity in the forms; your account was auto-suspended by this system, the problem reside in your form (Title Me), some of the fields are trying to acquire sensitive information from the clients, that’s why this form is suspected to be used for phishing.
Sometimes this is a mistake, and I think that in your case it is because you didn’t know about Phishing, that’s why we have now unsuspended your account, now you can use it in a normal way but you should make the respective changes to this form (Title Me) otherwise it will be detected again and you will experiment the same situation.
JotForm doesn’t support membership features (login forms with password, code, acquire passwords and logins from other platforms, etc)
Please inform yourself about Phishing to know what you can do and what not.
We are sorry for the inconvenience that you experiment.
Have a good Sunday!
- JotForm SupportdanieldlopezpAnswered on September 16, 2012 at 07:07 AM
If you have other questions about this problem please use this same Threat, it is no necessary to make multiple threats for the same issue.
Inform us if everything is ok with your account
We will be monitoring your account until the problematic forms are deleted