I'm receiving the emails in my inbox folder in HTML format

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    alien60
    Asked on November 22, 2017 at 05:01 AM

    How you can resolve this problem??

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    Welvin
    Answered on November 22, 2017 at 07:29 AM

    I checked your email history. The emails are sent in the correct format. You may need to check your email settings or email client to correct this. How did you access your current email account? By webmail or an email client? Let us know so we can check. 

    Here's how you can view the email history: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

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    alien60
    Answered on November 22, 2017 at 08:24 AM

    I'm access to my email account using my email client

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    Nik_C
    Answered on November 22, 2017 at 11:17 AM

    Which email client are you using?

    Also, did you try using webmail, checking your email through Browser?

    Are you experiencing the same issue?

    Thank you!

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    alien60
    Answered on November 22, 2017 at 01:43 PM
    New response receivedDear friend,
    I’ve already fix it !!! Thank you very much !!! I appreciate !!
    John
    ...