Payment options

  • Profile Image
    Asked on November 22, 2017 at 09:10 AM

    I was under the impression that I could create a form for free and accept payments via paypal for free.  After my first payment, JotForm said I would have to pay money to receive more payments.  Please explain. Thank you

  • Profile Image
    Answered on November 22, 2017 at 10:44 AM

    The Free accounts are limited to 1 payment submission.

    Payment Submissions - This is the number of submissions that have payment integrations on them. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission. 

    You can check the payment limits for all account types on the Billing page of your account. 


    You can check the usage and limits of your account on the Usage page