Payment options

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    Nyoung6
    Asked on November 22, 2017 at 09:10 AM

    I was under the impression that I could create a form for free and accept payments via paypal for free.  After my first payment, JotForm said I would have to pay money to receive more payments.  Please explain. Thank you

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    BJoanna
    Answered on November 22, 2017 at 10:44 AM

    The Free accounts are limited to 1 payment submission.

    Payment Submissions - This is the number of submissions that have payment integrations on them. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission. 

    You can check the payment limits for all account types on the Billing page of your account. 

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    You can check the usage and limits of your account on the Usage page