What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    2 submission from the same sender

    Asked by cofibach on September 16, 2012 at 07:59 AM


    I  receive two submissions from the same sender. One has Jotform and the other the name of the sender.

    Have i missed something out when i created this form or is this normal please.

    Thank you.

    Page URL:

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    JotForm Support

    Answered by Rodjit on September 16, 2012 at 08:17 AM

    Hi cofibach,

    Please check your form notifications, maybe you've created two, you should delete notifications if you have multiple to avoid multiple emails. Here's a guide on how to delete notifications. Also, you may find this related thread useful.

    Hope this helps.



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    Answered by cofibach on September 16, 2012 at 07:01 PM

    Thank you Rodjit