How can I view deleted submissions

  • Profile Image
    pelberts
    Asked on November 22, 2017 at 09:36 AM

    Dear customer service,

    The submissions for one important form have probably accidentally been deleted. 
    I can not view this in deleted items. Would it be possible to retrace these in any possible way?

    Kind regards,

    Loïs 

  • Profile Image
    Richie_P
    Answered on November 22, 2017 at 10:15 AM

    Hello,

    Unfortunately, we cannot restore submissions that are deleted.

    But maybe you can still find the submission in your email notifications account and when found you can resubmit it again using the Import Data app.

    Further information, you can only import back data using Excel or CSV file.

    I hope this information helps you.

    Best Regards.