How do I discover the reason why my account was suspended?

  • Profile Image
    seotati 
    Asked on November 22, 2017 at 11:02 AM

    Hello again JotForm!


    Is there any way to know the reason of the account suspension? I checked my e-mail several times for now, and really couldn't find the warning or reason. There are all sort of JotForm automatic e-mails there, about subscription, downgrade etc. But no e-mail talking about a eminent account closure/suspension/block. So is safe to say that the e-mailing system is working correctly (except for the warning about the suspension)

    PS. My client is jumping on my throat about his offline contact forms, so please i would be immensely grateful if you guys give me a explanation as fast as possible.


    Thx in advance!

  • Profile Image
    John_Benson
    Answered on November 22, 2017 at 12:08 PM

    I can see that my colleague already answered you on this thread: https://www.jotform.com/answers/1304860

    To avoid confusion, please reply to that thread. Thank you.