Possible to send form even when paypal payment not completed?

  • Profile Image
    Vladimir
    Asked on September 16, 2012 at 11:26 AM

    Hello, we have a form with multiple questions that leads people to paypal upon submission.

    Is it possible to have the email notificiation of the form even if paypal payment is not completed?

    Thank you very much.

  • Profile Image
    jonathan
    Answered on September 16, 2012 at 12:56 PM

    Sorry no,the incomplete or abandoned paypal transaction that goes to the 'incomplete payment' submissions does not send notifications. You will have to manually checked on the form's submissions.

    There is also already a ticket provided to our develpment team about this feature.

    They will update this post when progress/completion feature is available.

    Please inform us if you need further assistance.

    Thanks.