Why are all of the other payment methods unavailable?

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    Asked on November 22, 2017 at 04:19 PM

    I would like to attach a few forms to my BluePay account. But when I try to select it, all of the options but PayPal are grayed out. How do I do it?

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    Answered on November 22, 2017 at 05:48 PM

    You can only have 1 payment field per form, thus explaining why everything else is disabled except PAYPAL (which is what's currently used on your form).

    If you wish to use a different payment processor, you have to delete the other one first. So, just delete the PAYPAL payment field, then add BLUEPAY afterwards.

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    Answered on November 22, 2017 at 06:15 PM

    Thanks Jim, but how do I delete the PayPal field?

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    Answered on November 22, 2017 at 08:30 PM

    Please find the section where the products are displayed or the section where you are showing up a total. Once there click on  the payment section and then on the trash icon to delete the payment field: 


    I hope this helps.