- handym7777Asked on November 22, 2017 at 04:32 PM
I have used Jotform several times before. I set up a form and when I submit none of the data is being submitted. My payments are going through when I test it but it says zero submissions and I see no data from my test answers. Am I missing something? I have turned on email notifications as well but nothing is showing. Thanks.
- JotForm SupportWelvinAnswered on November 22, 2017 at 05:59 PM
You have three (3) incomplete payments on the submissions page. I think that was your tests.
As stated in the guide, a submission will be recorded as incomplete where there's no payment is made.
Here's a complete guide for the incomplete payments: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ.