Why Promo Code is not working in my form?

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    Asked on November 24, 2017 at 02:37 PM

    I created a promo code using conditional formatting, however the the Payment field does not update with the correct price after the promo code is entered. 


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    Answered on November 24, 2017 at 03:15 PM

    I checked your promo code conditions and found out that you have two exactly the same ones:

    1511554326Screen Shot 2017-11-24 at 9.16

    Not sure why is that.

    I disabled one, and everything is working fine now:

    1511554530Screen Shot 2017-11-24 at 9.19

    Please check and let us know how it worked.

    Thank you!