Unable to submit form, it gets stuck on "Please wait".

  • bweddin1
    Asked on November 24, 2017 at 5:40 PM

    I have received feedback that people are unable to send their form to me once they have filled it out.  They are saying that the page continues to tell them to wait. 


    Please let me know how to correct this. 


    Thank you.

  • David JotForm Support Manager
    Replied on November 24, 2017 at 7:04 PM

    Does the problem happen only from your site where the form is embedded? If that is correct, please try removing the form, and embed it again but this time using the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the problem persist, would you allow us to try submitting your form?

  • bweddin1
    Replied on November 25, 2017 at 5:43 AM
    Thank you – I embedded the iframe code. If you would like to test the form just to make sure it is working that would be great.

    Beverly Weddington
    http://cambeas.com
    727-642-5488 call/text

    ...
  • Jan
    Replied on November 25, 2017 at 6:35 AM

    I did a test submission on your webpage and it is successful. After hitting the Submit button, it redirected me to the Thank You page. Here's a screen capture:

    1511608377testvv Screenshot 10

    Hope that helps. Let us know if you need further assistance. Thank you.

  • bweddin1
    Replied on November 25, 2017 at 7:43 AM
    Thank you
    Cambeas Puppies
    http://cambeas.com
    727-642-5488
    ...