Are PayPal payments considered a "Payment" or are you talking about Joform processing cards?

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    fatherhood
    Asked on November 24, 2017 at 05:41 PM

    Your Bronze package says one can receive up to 10 payments. Is that talking about PayPal payments using the Jotform tool? What happens when customer 11 tries to make a purchase/donation?

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    John_Benson
    Answered on November 24, 2017 at 07:41 PM

    The PayPal payments are also considered as payment submissions. It will also add to your monthly submissions limit. Please do note that we do reset the monthly limits back to 0 every first day of the month.

    What happens when customer 11 tries to make a purchase/donation?

    At first, we will notify you via Email. After that, your forms will be disabled and it will show a  "form over quota" message. Here's what it looks like:

    15115702731w1a.png

    Related guide: Understanding-Your-Account-Usage-and-Limits

    I hope this information helps. If you have other questions, feel free to ask.