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BayCityCheerAsked on November 25, 2017 at 2:07 AM
Hi team
our registration form keeps coming up like this and no one else is able to sign up please help.
https://scontent.fakl4-1.fna.fbcdn.net/v/t35.0-12/23998217_10155644803076023_298579469_o.png?oh=2869254ad08b2321fb723033d9ed1566&oe=5A1AB765
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burak JotForm DeveloperReplied on November 25, 2017 at 2:59 AM
Hello,
I've checked your form and see that "Check cookies and IP" option is enabled for "Unique Submission" option in your Form Settings.
This cause a strict check on your form and one client can submit the form only once.
If you want your client can submit multiple entries, you can simply choose "No Check" option.
You can learn detailed information in this article.
Hope this helps.