New form layout: Email in multiline field is not available to be set as recipient in Autoresponder

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    Asked on November 25, 2017 at 11:21 AM

    Hello, I created a form and I can not create an autoresponder. In fact, when I create the autoresponder message, the email field does not appear in the recipient tab of the autoresponder configuration. It only appears the first field. Best regards.

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    Answered on November 25, 2017 at 12:11 PM

    I see the issue.

    I forwarded this thread to our backend team for further checking.

    In the meantime, you can add a separate email field:

    1511629689Screen Shot 2017-11-25 at 6.12

    We will inform you further through this thread.

    Thank you for reporting it.

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    Answered on December 28, 2017 at 07:16 AM

    Hello sofakom,

    Thank you for contacting us. We've made necessary updates on our system to be able use email and textbox fields inside Multi-line Questions as recipient address of autoresponder emails.

    Please check and let us know if there is anything we can help you with.