The form that is shared in Facebook has the wrong title

  • gangji91
    Asked on November 25, 2017 at 1:24 PM

    I have this issue where the page title has changed, but when copying the link onto Facebook - the old title of the form still appears. This is a cloned form, any idea why this may be happening? 

    Thanks

  • BJoanna
    Replied on November 25, 2017 at 1:35 PM

    This issue has something to do with how and when Facebook last scraped the URL you're posting and their raw OG tags. To fix the issue, please enter your form link and use the 'Scrap Again' option in the next Facebook tool:

    https://developers.facebook.com/tools/debug/ 

    1511634655facebook Screenshot 10

    You can also provide us the URL of your form or the Facebook page where you added the form and we will fix the tile for you. 

    Another way to resolve this issue is to clone the form and use the cloned form.

    How to Clone an Existing Form from Your Account

    Hope this helps to solve the issue.