New form layout: Possibility to remove second scrollbar from Upload care widget

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    PixelIt
    Asked on November 26, 2017 at 03:58 AM

    Is there a way to stop this rendering issue from happening when I use the upload care widget. 


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    Nik_C
    Answered on November 26, 2017 at 08:23 AM

    I checked your form but I wasn't able to see any issue with that field:

    1511702312Screen Shot 2017-11-26 at 2.22

    Could you please elaborate more what seems to be the issue?

    We'll wait for your response.

    Thank you!


  • Profile Image
    PixelIt
    Answered on November 26, 2017 at 03:43 PM
    Look at my print screen you clearly see a major rendering issue with two
    sets of scroll bars!
    ...
  • Profile Image
    Nik_C
    Answered on November 27, 2017 at 01:56 AM

    I'm sorry but we didn't receive your screenshot since our forum doesn't support sending images from email directly, you can attach it by following: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Are you referring to two scrollbars or you're seeing something differently?

    1511765790screencast.gif

    Thank you!


  • Profile Image
    PixelIt
    Answered on November 27, 2017 at 02:43 AM
    Yes
    ...
  • Profile Image
    Nik_C
    Answered on November 27, 2017 at 04:09 AM

    Let us know if what I suggested in your other thread https://www.jotform.com/answers/1307177 could work for you. Since, as I said there, it would resolve the two scrollbars issue as well.

    Thank you!

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    Nik_C
    Answered on December 05, 2017 at 02:44 AM

    I forwarded the issue with two scroll bars showing to our backend team, we will inform you further through this thread.

    Thank you!

  • Profile Image
    Nik_C
    Answered on December 05, 2017 at 11:12 AM

    This issue should be resolved now, you'll probably have to update the widget in order to apply the changes made by our colleague from the backend, here is how:

    1512490221screencast.gif

    So, just enter the widget and click Update widget button.

    Here is how it should look now:

    1512490322Screen Shot 2017-12-05 at 5.17

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    kaan
    Answered on December 06, 2017 at 08:26 AM

    Hello PixelIt,

    Your issue should be resolved now, could you please check it and confirm that it is working as expected now?

    Thank you, have a great day!

  • Profile Image
    PixelIt
    Answered on December 06, 2017 at 03:43 PM
    Working now thank you
    ...