Why autoresponder not match like I design?

  • Profile Image
    cpuidosen
    Asked on November 26, 2017 at 08:49 PM

    hi there, i make a different autoresponder email from notification email. I remove several data there. 

    FYI i use a SMTP email instead of noreply@jotform.com, when i test to fill the form, they send an email just the same as notification email. 


    what should i do?  This is my link form I already disable id to prevent its filled before perfect https://www.jotform.com/build/73111755554455/settings



    thanks

  • Profile Image
    Nik_C
    Answered on November 27, 2017 at 04:40 AM

    I tested your form and this is the Autoresponder I got:

    1511775497Screen Shot 2017-11-27 at 10.4

    And according to the autoresponder, I checked in your form builder, it looks pretty much ok.

    Are you receiving something differently?

    Thank you!