Form over quota

  • Profile Image
    CABMeP
    Asked on November 27, 2017 at 05:18 AM

    Hello ladies and gentlemen, 

    A few week ago I created a form without an account.
    Now the link opens a page that says "Form over quota".

    I wanted to check that because the form has not been used too much until now. 
    However, I could not open the building page. It says "Form over quota" aswell. 

    So I created an account with the same google email address that is connected to the form (it shows the spreadsheet). But when I log in, the form is not listed. 

    Could someone maybe help me with these two issues? 

    Thanks a lot!

  • Profile Image
    beyza
    Answered on November 27, 2017 at 05:28 AM

    This form belongs to guest account and This form reached submission limit.

    If you have more submissions, you upgrade your account.

    If you have any question, please let us know.

  • Profile Image
    CABMeP
    Answered on November 27, 2017 at 05:46 AM


    Can I import the form from the guest account and edit it on my new account? 

    ----------------

    Ok, I figured it out. Thanks!

  • Profile Image
    John_Benson
    Answered on November 27, 2017 at 10:14 AM

    We can move the forms to your account or you can clone the form by following this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you need further help, please contact us again. Thank you.