How to customise confirmation email

  • Vladimir@axiuminspections.com
    Asked on November 27, 2017 at 6:03 AM
    - I can’t seem to figure out how to customize the confirmation emails, I wanted to add a couple of sentences to it. I also need to figure out how to have the emails sent to our admin account and not my personal email.
  • tina JotForm Developer
    Replied on November 27, 2017 at 7:38 AM

    Please help me to figure out what you mean by 'confirmation emails'. We have two separate email features: notification emails and autoresponders. You can edit the email bodies for both of them. You can have a look at the following user guides for more information:

    How To Edit the Email Template for Notifications and Autoresponders

    Explanation of Email Notification and Autoresponder Settings

    Setting up Email Notifications

    Setting up an Autoresponder Email

    If these guides didn't help you, please explain your issue more detailed. Also, if you inform us with your form ID, we can assist you better.