What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Disable Error message

    Asked by grapebomb on September 17, 2012 at 02:39 PM

    Our form on our website gives an error message " form disabled " when information is entered into the form. We have also received email from you stating that we are using your free services but we are actully on the $9.95 a month plan.

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    JotForm Support

    Answered by EduardoMendez on September 17, 2012 at 03:55 PM


    I noticed that you have used the source code of the form on your website.  An error msg such as the one that you have mentioned would come from pointing to a form hosted on our server.  You may want to try to embed the form on your site using the iFrame code in order to avoid any conflicts.

    As per your account, it is showing as a Premium account on our system.

    Let us know if that solved the issue!