Why is my account still disabled even after the upgrade?

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    Asked on November 27, 2017 at 10:42 AM


    I have upgraded my account using the black friday sale and still disabled.

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    Answered on November 27, 2017 at 11:45 AM

    I have checked your account and noticed that you currently have more than 10,000 views, please note that this is why you can see the overlimit status. 

    You can check your current usage on our form analytics tool: https://www.jotform.com/form-analytics/ 

    If you have more questions, please let us know.