What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get email notifications?

    Asked by adoc4u on September 17, 2012 at 03:24 PM


    We just built a very nice survey form and we put it on our website. We really like the form, but so far we haven't recieved any email notifications to let us know when someone has submitted a form. I went back and double checked what you say to on the FAQ page. It looks like it's all set up correctly but it still doesn't work.

    What should I do next?


    Thank you,


    Page URL:

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    JotForm Support

    Answered by EduardoMendez on September 17, 2012 at 06:36 PM


    You have set things correctly.  You will be receiving e-mails as soon as users fill out the form.

    Let us know if you need further assistance!