Why do we have several people not getting submissions?

  • Profile Image
    infinet
    Asked on September 17, 2012 at 03:28 PM

    Could you check your bounce list for harrisquality.com; outdoorrec.net and bond-labs.com and if they are on there, remove them? We are having some trouble with form submissions going through to the appropriate people.

    Thanks!
    B. Ard 

  • Profile Image
    EduardoMendez
    Answered on September 17, 2012 at 06:46 PM

    @infinet, 

    I have checked the bounce list against the forms that you have mentioned and did not find their e-mail address there.  

    Note.  Whenever you send a test e-mail (from the wizard) it is directed to the e-mail of the account holder not the address defined on the notification.

     

    Please let us know if you need further assistance!